Orders are processed and shipped out within 24-48 hours.

$7.95 flat-rate US shipping or FREE on orders over $100!

FREE local pickup is available in Kannapolis, North Carolina (choose at checkout)

If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 3 days of receipt) by emailing us at info@ellestique.com or use the contact form here on our website!

Returns must be requested and postmarked to us within 14 days from your date of purchase.

Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear)

Returns are eligible for store credit only.

Shoes being returned must be in their original shoe box.

Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, bodysuits, leggings, sale/clearance items.

All exchanges are considered FINAL SALE

Shipping charges (original and return) are the customer’s responsibility.

Review the requirements above and make sure your return qualifies! If so, email us at info@ellestique.com (or use the contact form here on our website) to initiate your return.